Terms and Conditions
Effective Date: [Date]
Website: [Website]
Brand Name: Salesbot
Company Name: [Your Company Name]
Welcome to Salesbot. These Terms and Conditions govern your use of our website, software platform, WhatsApp Business API related services, marketing automation tools, chatbot features, and any other services provided by Salesbot.
By accessing or using our website or services, you agree to these Terms and Conditions. If you do not agree, please do not use our services.
1. About Salesbot
Salesbot is a WhatsApp Business API based marketing and automation software platform that helps businesses manage WhatsApp messaging, customer communication, chatbot flows, campaign management, templates, contacts, and related marketing activities through official Meta/WhatsApp Business Platform services.
Salesbot is not WhatsApp, Facebook, or Meta. WhatsApp and Meta are third-party platforms, and your use of WhatsApp Business API is also subject to Meta’s and WhatsApp’s applicable terms, policies, business messaging rules, commerce policies, and approval requirements.
2. Eligibility
You may use Salesbot only if:
You are legally capable of entering into a binding agreement.
You are using the service for lawful business purposes.
You provide true, accurate, and complete business information.
You comply with all applicable laws, including data protection, telecom, advertising, and messaging regulations.
3. Account Registration
To use our services, you may need to create an account and provide business details, contact information, billing information, WhatsApp Business account details, Meta Business Manager details, and other required information.
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
4. WhatsApp Business API and Meta Compliance
You agree that:
You will use Salesbot only for lawful and permitted business communication.
You will send WhatsApp messages only to users who have provided proper opt-in/consent.
You will not send spam, misleading, fraudulent, prohibited, illegal, or abusive messages.
You will comply with WhatsApp Business Messaging Policy, WhatsApp Commerce Policy, Meta Platform Terms, and all applicable rules.
Message templates, phone numbers, business verification, display names, and campaigns may require approval from Meta/WhatsApp.
Salesbot does not guarantee approval of templates, display names, business verification, phone numbers, or WhatsApp Business Account access.
If your account, number, template, or business is restricted, rejected, disabled, or banned by Meta/WhatsApp due to policy violation or any other reason, Salesbot will not be responsible for such action.
5. Customer Data and Messaging Responsibility
You are solely responsible for the data, contacts, messages, templates, campaigns, media, and content uploaded or sent through Salesbot.
You confirm that you have obtained valid consent from your customers before sending messages. You are responsible for honoring opt-out requests and customer privacy rights.
Salesbot may provide tools to manage campaigns and automation, but the responsibility for message content, target audience, consent, and legal compliance remains with you.
6. Prohibited Use
You must not use Salesbot for:
Spam, unsolicited bulk messaging, or illegal marketing.
Fake, misleading, fraudulent, or deceptive communication.
Harassment, hate speech, threats, adult content, gambling, illegal products, or restricted goods/services.
Selling or promoting products/services prohibited by WhatsApp, Meta, or applicable law.
Uploading malware, harmful code, or unauthorized data.
Attempting to misuse, reverse engineer, hack, overload, or disrupt the platform.
We reserve the right to suspend or terminate accounts that violate these terms.
7. Plans, Pricing, and Payment
Salesbot may offer monthly, yearly, one-time, prepaid, or customized subscription plans. Pricing may vary based on features, usage, WhatsApp API charges, message volume, setup, support, customization, or third-party costs.
Payment must be made in advance unless otherwise agreed in writing. Access to paid features may be activated only after successful payment confirmation.
Third-party fees such as Meta conversation charges, payment gateway charges, GST/taxes, hosting, domain, or third-party integration charges may be charged separately where applicable.
8. Service Availability
We try to keep Salesbot available and functional, but we do not guarantee uninterrupted, error-free, or 100% uptime service.
Service may be affected by maintenance, server issues, internet issues, third-party API downtime, Meta/WhatsApp changes, payment gateway issues, hosting provider issues, or force majeure events.
9. Third-Party Services
Salesbot may integrate with third-party services such as Meta, WhatsApp, payment gateways, email providers, CRMs, Google Sheets, webhooks, cloud hosting, or analytics tools.
We are not responsible for failures, policy changes, pricing changes, downtime, restrictions, or actions taken by third-party platforms.
10. Intellectual Property
All software, website content, branding, design, source code, documentation, logos, and platform features of Salesbot are owned by [Your Company Name] or its licensors.
You may not copy, resell, reproduce, modify, distribute, or create derivative products from Salesbot without written permission.
11. Limitation of Liability
Salesbot shall not be liable for any direct, indirect, incidental, special, consequential, or business losses, including loss of revenue, loss of data, loss of customers, message delivery failure, WhatsApp account ban, Meta rejection, campaign performance issues, or third-party service failure.
Our total liability, if any, shall not exceed the amount paid by you to Salesbot for the specific service in the last one month.
12. Suspension and Termination
We may suspend or terminate your access if:
You violate these Terms.
You misuse the platform.
Payment is overdue.
Your use creates legal, security, or reputational risk.
Required business verification or compliance documents are not provided.
Third-party platform access is restricted or terminated.
13. Changes to Terms
We may update these Terms from time to time. Updated terms will be posted on our website with a revised effective date. Continued use of Salesbot after changes means you accept the updated terms.
14. Governing Law
These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in [Your City, State], India.
15. Contact Us
For questions about these Terms, contact us at : contact.salesbot@gmail.com